Upgrading Campground Master
The current version is 12.0, released November 29, 2024
IMPORTANT! -- If your upgrades license expired before
10 / 2024 ,
then do NOT install this upgrade without
renewing your updates subscription!
First make sure Campground Master has your current Auth Code installed -- go to Maintenance / Park Setup / Parks, click the "Download updated code(s)" button in the lower right corner (assuming your version is recent enough to have that button), and follow the prompts to download any updated code. Then go to View / Product Authorizations to check the "Upgrades free through" date. (Note that if you're currently using a version older than 9.1 then it will not properly show authorizations past 2018 -- if you were provided a new authorization from us recently then go ahead and install the current version.) Click here if you need to order an upgrade.
Downloading the Updates
When you're ready to upgrade and have verified that your license allows it as described above, just click the big yellow "Download Update" button below to download and install the updated version to each computer.
In most cases, you will want to choose the "Run" option when prompted. (In Firefox, "Save" it and then view downloads/run it after it's finished downloading.) If you see a window "Compatibility settings have been applied", click Run program. If you see "... is not commonly downloaded and could harm your computer", click Actions. - In the window that comes up next, select "Run Anyway". (if it doesn't show that option at first, click "More Actions".) - Once it downloads, it may again prompt something like "Do you want to allow this program to make changes to your computer"... click "Yes" When the installer starts, just click "Next" all the way through, then "Finish". If you see a window "Compatibility settings have been applied", click Run program. When Campground Master runs the first time, if a firewall prompt asks you whether it should be "allowed" or "blocked" -- be sure to "Allow" the program to enable networking, E-mailing, online help and other internet-enabled functions. After installing, if you see: "This program may not have installed correctly"... This message is due to the way Windows reacts to the installer. Choose the option saying that the program has installed correctly.
Upgrade and Subscription Renewal Pricing
The cost to renew your updates subscription for one year is $100 per park. If your subscription is not current, then the cost
to upgrade will be higher. Contact us for details if you believe your subscription has lapsed.
How to Order an Upgrade / Renew your Subscription
More details about ordering upgrades can be found here. |
"Once again, I can't thank you enough for your outstanding support. I know I've said this before, but truly your
response time is amazing...
You really have a great product. I can't say enough about it!"
- J. Hussey,
Whit's End Campground |